Compliance statement
Following the introduction of the fifth Capital Requirements Directive, rules were introduced to the General Organisational Requirements, Senior Management Functions and Remuneration parts of the PRA Rulebook and the Senior Management Arrangements, Systems and Controls manual of the FCA Handbook. These require the Group to include a compliance statement on our website in relation to these rules. Our explanation of how we meet these requirements can be found in the document below, which covers (1) Governance (2) Remuneration and (3) Reporting. Further relevant details may be found in our latest Annual Report and Accounts and in our Directors’ biographies, all of which are on this website.
Business Ethics at Virgin Money
All colleagues are required to complete annual, mandatory training courses, covering four key themes as part of their learning plans.
Mandatory Compliance Learning
| Colleagues & Culture | I can be me Health & Wellbeing Code of Conduct ESG Conduct Rules |
| Data & Information | Data Protection & Privacy Data Management Be Cyber Smart |
| Risks in Banking | Financial Crime Conflicts of Interest Whistleblowing Fraud Awareness Preventing Market Abuse |
| Customer Focus | Consumer Duty Handling Complaints at Virgin Money Modern Slavery Customers with Vulnerabilities |
Freedom of Association and Collective Bargaining
We recognise our colleagues’ right to join an independent trade union and take steps to ensure that no colleague suffers a detriment as a result of being a member of any trade union.
Virgin Money formally recognises Unite the Union and has an established Recognition and Procedural Agreement in place for collective bargaining purposes.