New research* commissioned by Virgin Money to raise awareness of the new government Making Tax Digital initiative reveals the typical self-employed worker spends 17 hours a month on business admin—time that could be used to earn an extra £3,000** a year.
The recent poll of 500 self-employed and small business owners found 45% ‘dread’ tax return season and put it off as long as possible, while more than half (53%) rated it as the most stressful period of the year and half (49%) agreed their life would be a lot better if business admin was easier to sort out.
Simon Norman, head of business bank, said: “Doing your tax return doesn’t have to be daunting, but our research has shown it’s a real headache and many see tax admin as the biggest stress of their jobs. Government changes are on the way, so it’s important those affected by these updates are aware of what’s coming and are ready for a smooth switch to digital tax returns.”
The research found 45% of self-employed people and small business owners thought taking care of business admin was the worst part of being their own boss, and it’s led 22% to consider working for someone else again so they didn’t have to manage business admin.
When it comes to staying organised, one in five (21%) admitted they’d missed collecting a payment from a client due to admin overload, while 16% hadn’t paid a supplier due to overflowing paperwork. Interestingly, 47% admit to using their personal current account for both work and personal finances, and 57% don’t use any software or apps to manage it according to the OnePoll.com data.
Before taking the survey, 45% were unaware that from April next year sole traders earning more than £50,000 (in terms of qualifying income) will be required to switch to a digital-only tax return, with a further 63% unaware they will be expected to provide quarterly updates on their earnings.
Following the findings, Virgin Money is offering customers of its M Account for Business six months’ free access to accounting app Xero, HMRC recognised software to aid the transition to digital returns. The Moneyfacts five-star rated online business bank account also has no monthly fee and offers customers unlimited 0.25 per cent cashback on all debit card purchases.
Simon Norman added: “With important changes coming, it’s essential self-employed people and small business owners are preparing now to get ahead of the curve, so digital- only returns don’t come as a shock.
“This is why we wanted to help customers along with our new offer of fee-free access to accounting software with our business bank account, to help them meet the new digital requirements without any stress. Plus, having a separate business bank account is a great way to make the process even smoother, as people don’t need to spend time separating their personal and business expenses.”
*About the research
Research carried out with 500 self-employed and small business owners in the UK in October 2025.
**Calculation for extra earnings
Four hours of admin work a week
Working a total of 30 hours per week (based on five days) – total 1,560 a year (Weekly number multiplied by 52)
Annual earnings average £24,151
Total hours doing admin a week – 4 (208 a year – divided by 12 months, equals 17 hours a month)
Hourly rate: £24,151 divided by total hours worked - £15.50 Hourly rate multiplied by 17 hours a month = £263.50
Annual total: £3,162